PassPorter Walt Disney World: FASTPASS Ride Reservation System

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Disney is introducing their new FASTPASS system, designed to reduce the amount of time you need to spend in line. Here at PassPorter we're very interested in FASTPASS for several reasons. We love anything that helps you save time and have more fun! Additionally, it seems that the PassPorter is ideal for carrying and protecting your family's FASTPASS tickets. No "oops, my FASTPASS must have fallen out of my pocket, Mom" or "oh no, our FASTPASS tickets were ruined when they got wet on Kali River Rapids." Besides, we couldn't help but notice that FASTPASS and PassPorter have a little four-letter word in common (hint: it starts with a P).</font></p> <p><font size="3"><img src="updated.gif" width="55" height="14"> Five more attractions now have FASTPASSJungle Cruise and Many Adventures of Winnie the Pooh at Magic Kingdom, "Honey, I Shrunk the Audience" at Epcot, Star Tours and Voyage of the Little Mermaid at Disney-MGM Studios. </font></p> <p><font size="3">To help you get the most out of this new system, we've gathered all the information on FASTPASS together on this Web page. We're presenting it in question-and-answer form, as many of you have questions and we hope this is most helpful. Below are the questions on this page -- just click on one to jump to its answer on the right:</font></p> <ul> <li><a href="#FASTPASS01" target="_self"><font size="3">What is FASTPASS?</font></a></li> <li><a href="#FASTPASS02" target="_self"><font size="3">Where is FASTPASS in use at Walt Disney World?</font></a></li> <li><a href="#FASTPASS03" target="_self"><font size="3">How do I use FASTPASS?</font></a></li> <li><a href="#FASTPASS04" target="_self"><font size="3">What if one member of my party gets a different FASTPASS time than the rest of us?</font></a></li> <li><a href="#FASTPASS15" target="_self"><font size="3">What happens when we return to the attraction during our one-hour window for FASTPASS?</font></a></li> <li><a href="#FASTPASS16" target="_self"><font size="3">What about line jumpers? Couldn't someone just sneak into the FASTPASS queue from the STANDBY queue?</font></a></li> <li><a href="#FASTPASS17" target="_self"><font size="3">How long do we have to wait to ride the attraction?</font></a></li> <li><a href="#FASTPASS05" target="_self"><font size="3">Can I be a few minutes early for my one-hour window? A few minutes late?</font></a></li> <li><a href="#FASTPASS06" target="_self"><font size="3">What happens to FASTPASS if an attraction goes down?</font></a></li> <li><a href="#FASTPASS07" target="_self"><font size="3">Will I miss the pre-show if I use FASTPASS?</font></a></li> <li><a href="#FASTPASS08" target="_self"><font size="3">Can I have more than one FASTPASS reservation at a time?</font></a></li> <li><a href="#FASTPASS09" target="_self"><font size="3">Can I use FASTPASS to ride an attraction twice?</font></a></li> <li><a href="#FASTPASS10" target="_self"><font size="3">What happens if I lose my FASTPASS pass?</font></a></li> <li><a href="#FASTPASS11" target="_self"><font size="3">The FASTPASS system wasn't working when we went to Countdown to Extinction. Did it go the way of the dinosaurs?</font></a></li> <li><a href="#FASTPASS12" target="_self"><font size="3">Does FASTPASS really work?</font></a></li> <li><a href="#FASTPASS13" target="_self"><font size="3">How much does it cost to use FASTPASS?</font></a></li> <li><a href="#FASTPASS14" target="_self"><font size="3">What is the official word from Disney about FASTPASS?</font></a></li> <li><a href="#FASTPASS18" target="top1"><font size="3">What does a FASTPASS look like?</font></a></li> </ul> <p><font size="3">If you have additional questions, clarifications, or corrections, we encourage you to e-mail us. Please visit this page often as we will be updating it as we get more information!</font></p> <address> <font size="2" face="Comic Sans MS"><em>Updated 11/21/03</em></font><font face="Comic Sans MS"> </font> </address> <p><font face="Comic Sans MS" size="2"><em><a href="disclaimer.htm" target="_self"> Copyright 1999-2006</a><br> <a href="http://www.passporter.com" target="_top">PassPorter Travel Press</a>, an imprint of <a href="http://www.passporter.com" target="_top">MediaMarx, Inc.</a></em><br> Questions? Problems? <a href="mailto:feedback@passporter.com" target="top1">E-Mail Us!</a></font></p> </td> <td valign="top" width="22" background="images/spine2.jpg" height="917"> </td> <td valign="top" width="47%" height="917"><font color="#FF8000" size="4"><strong>Q & A on FASTPASS</strong></font><p><a name="FASTPASS01" target="top1"><font size="3"><strong>What is FASTPASS?</strong></font></a></p> <p><font size="2">FASTPASS is a <strong>free</strong> ride reservation system that gives you a ticket to ride a popular attraction during a specific time frame. This allows guests to bypass a long line, do other things (such as another attraction or a meal), and return at a designated time to ride the attraction. FASTPASS is optional -- you can wait in the regular queue (standby) if you chose.</font></p> <p><a name="FASTPASS02" target="top1"><font size="3"><strong>Where is FASTPASS in use at Walt Disney World?</strong></font></a></p> <ul> <li><font size="2"><strong>Disney's Animal Kingdom</strong></font><ul> <li><font size="2">Countdown to Extinction (online mid-July 1999)</font></li> <li><font size="2">Kali River Rapids (online mid-July 1999)</font></li> <li><font size="2">Kilimajaro Safaris (online mid-July 1999)</font></li> </ul> </li> <li><font size="2">Epcot</font><ul> <li><font size="2">Test Track (online November 25, 1999)</font></li> <li><font size="2">"Honey, I Shrunk the Audience" (online December 1999)</font></li> </ul> </li> </ul> <ul> <li><font size="2"><strong>Disney-MGM Studios</strong></font><ul> <li><font size="2">Rock 'N' Roller Coaster (online July 29, 1999)</font></li> <li><font size="2">Tower of Terror (online November 25, 1999)</font></li> <li><font size="2">Star Tours (online December 1999)</font></li> <li><font size="2">Voyage of the Little Mermaid (online December 1999)</font></li> </ul> </li> </ul> <ul> <li><font size="2">Magic Kingdom</font><ul> <li><font size="2">Space Mountain (online August 2, 1999)</font></li> <li><font size="2">Splash Mountain (online during busy periods)</font></li> <li><font size="2">Jungle Cruise (online December 1999)</font></li> <li><font size="2">Many Adventures of Winnie the Pooh (online December 1999)</font></li> </ul> </li> </ul> <blockquote> <p><font size="2">Note: Park Guidemaps should indicate which attractions are using FASTPASS.</font></p> </blockquote> <p><a name="FASTPASS03" target="top1"><font size="3"><strong>How do I use FASTPASS?</strong></font></a></p> <p><font size="2">Walk to the attraction you intend to ride. Check the two posted wait times -- one is for standby (regular queue) and one is for FASTPASS (virtual queue). If the Standby time exceeds the amount of time you're willing to wait and a FASTPASS time is posted, proceed to the FASTPASS area which is generally near the entrance to the attraction queue. Each member of your party must insert their admission media (ticket, resort identification card, annual pass, etc.) into the FASTPASS machine. A FASTPASS pass is issued, including the one-hour window during which you should return to the attraction. Keep your pass in a safe place as you will need it later.</font></p> <p><a name="FASTPASS04" target="top1"><font size="3"><strong>What if one member of my party gets a different FASTPASS time than the rest of us?</strong></font></a></p> <p><font size="2">This is a possibility, but if it happens your entire party is allowed to enter the attraction at the earliest time shown on your FASTPASS. This does assume that every member of your party presents their admission media at the same time. You should not send one person ahead to get the FASTPASS pass just to get an earlier time.</font></p> <p><a name="FASTPASS15" target="top1"><font size="3"><strong>What happens when we return to the attraction during our one-hour window for FASTPASS?</strong></font></a></p> <p><font size="2">Look for the FASTPASS queue (there should be a sign nearby or overhead) and proceed directly to it. A Cast Member will ask to see your FASTPASS pass(es), but will not take them. Once you present your passes, continue through the queue to the attraction. In most cases there will be little to no wait for the attraction. A Cast Member at the end of the line will collect your FASTPASS pass(es) before you actually get on the ride.</font></p> <p><a name="FASTPASS16" target="top1"><font size="3"><strong>What about line jumpers? Couldn't someone just sneak into the FASTPASS queue from the STANDBY queue?</strong></font></a></p> <p><font size="2">It is possible, but without a FASTPASS pass to present to the Cast Member at the end of the queue, the guest would be instructed to return to the end of the line.</font></p> <p><a name="FASTPASS17" target="top1"><font size="3"><strong>How long do we have to wait to ride the attraction?</strong></font></a></p> <p><font size="2">When you approach an attraction, the FASTPASS clock will tell you how long you have to wait. Additionally, the FASTPASS pass displays your time window for return. Guests have reported the time to be as early as 25 minutes and as late as a couple of hours.</font></p> <p><a name="FASTPASS05" target="top1"><font size="3"><strong>Can I be a few minutes early for my one-hour window? A few minutes late?</strong></font></a></p> <p><font size="2">Guests report that Cast Members do not let guests into the FASTPASS line until their one-hour window begins, so arriving early is not helpful. Likewise, if you miss your one-hour window, you probably will miss your opportunity to ride the attraction.</font></p> <p><a name="FASTPASS06" target="top1"><font size="3"><strong>What happens to FASTPASS if an attraction goes down?</strong></font></a></p> <p><font size="2">If an attraction goes down, the FASTPASS system will stop issuing passes. If you already have a pass, you should be able to use it any time after the attraction comes back up.</font></p> <p><font size="2">A reader writes: "When we were there, Kali River Rapids in Animal kingdom went down during our FASTPASS time. If you go up to a cast member, they will mark your FASTPASS for entrance any time after the ride begins again. It is important to get the cast member to mark your ticket. (Contributed by </font><a href="mailto:Cheeze1085@aol.com" target="top1"><font size="2">Theresa</font></a><font size="2">)<br> </font></p> <p><a name="FASTPASS07" target="top1"><font size="3"><strong>Will I miss the pre-show if I use FASTPASS?</strong></font></a></p> <p><font size="2">No. If an attraction has a pre-show, the Standby and FASTPASS lines will merge at the entrance to the pre-show so no one misses any part of the attraction.</font></p> <p><a name="FASTPASS08" target="top1"><font size="3"><strong>Can I have more than one FASTPASS reservation at time?</strong></font></a></p> <p><font size="2">Officially, no. The FASTPASS system will not issue another ride reservation if you are already holding one. You must wait until after the start of your pass's one-hour window.</font></p> <p><a name="FASTPASS09" target="top1"><font size="3"><strong>Can I use FASTPASS to ride an attraction twice?</strong></font></a></p> <p><font size="2">Your FASTPASS pass is only valid for one ride on an attraction. You could, however, get a FASTPASS for a future time and then wait in the Standby line. This would allow you to ride the attraction once as standby, and exit, and walk on the ride again with your FASTPASS (assuming you exited the ride within your one-hour window).</font></p> <p><a name="FASTPASS10" target="top1"><font size="3"><strong>What happens if I lose my FASTPASS pass?</strong></font></a></p> <p><font size="2">You must get a new one or wait in the Standby line. If you have a PassPorter, we recommend you keep your pass(es) inside it.</font></p> <p><a name="FASTPASS11" target="top1"><font size="3"><strong>The FASTPASS system wasn't working when we went to Countdown to Extinction. Did it go the way of the dinosaurs?</strong></font></a></p> <p><font size="2">Most likely FASTPASS wasn't needed when you visited. The FASTPASS system is available during peak times and seasons, so it will not be used all of the time. </font></p> <p><a name="FASTPASS12" target="top1"><font size="3"><strong>Does FASTPASS really work?</strong></font></a></p> <p><font size="2">Yes. Guests report great success with FASTPASS, as it frees them up to visit other attractions, take meal breaks, and so on.</font></p> <p><a name="FASTPASS13" target="top1"><font size="3"><strong>How much does it cost to use FASTPASS?</strong></font></a></p> <p><font size="2">There is no charge for this service. </font></p> <p><a name="FASTPASS14" target="top1"><font size="3"><strong>What is the official word from Disney about FASTPASS?</strong></font></a></p> <p><font size="3">Disney's FASTPASS Gives Disney Park Guests Alternative to Waiting in Line</font></p> <p><font size="2">LAKE BUENA VISTA, Fla. -- Walt Disney World Resort is introducing an innovative system this month at Disney's Animal Kingdom that gives guests an alternative to waiting in line at popular attractions during peak seasons. Disney's FASTPASS is Walt Disney World Resort's newest guest improvement that frees guests to enjoy more of the Disney park they are visiting. </font></p> <p><font size="2">The system is expected to roll out at popular attractions in the Magic Kingdom and Disney-MGM Studios later this summer. "We're always striving to set new standards in guest service," said Bruce Laval, executive vice president of operations planning and development for Walt Disney World Resort, "and Disney's FASTPASS gives guests time and flexibility to experience more of the fun."</font></p> <p><font size="3">Here's how it works: </font><font size="2"><br> When guests approach an attraction offering Disney's FASTPASS, they will have the choice of using Disney's FASTPASS or waiting in the regular line. A display clock denoting regular wait time and the return time for Disney's FASTPASS will assist guests in making their decision. If guests choose Disney's FASTPASS line, each member of the party will insert his or her theme park admission ticket into a turnstile to receive the FASTPASS and a return time. Then they can use the time they normally would spend in line enjoying other areas and attractions in the park until their designated return time. When they return, they will go to the Disney's FASTPASS entrance and proceed directly to the attraction pre-show or boarding area with no further wait. <br> At Disney's Animal Kingdom, selected attractions using Disney's FASTPASS include Kilimanjaro Safaris, Countdown to Extinction and Kali River Rapids. There is no extra charge for Disney's FASTPASS, and guests can get a pass for only one attraction at a time.</font></p> <p><font size="3">Before There Was FASTPASS . . .</font><font size="2"><br> Although Disney's FASTPASS is Walt Disney World Resort's newest guest offering making Disney park visits more enjoyable, here are several special guest touches that have been offered for years:<br> Surprise Mornings Overnight guests at Walt Disney World Resort hotels can get a start on Disney park fun one-and-a-half hours ahead of regular day guests. The early-bird perk rotates among Disney-MGM Studios (Sunday and Wednesday), Magic Kingdom (Monday, Thursday and Saturday) and Epcot (Tuesday and Friday). Walt Disney World transportation runs early between the hotels and the designated Surprise Morning Disney park.</font></p> <p><font size="3">Magic Kingdom E-Ride Nights </font><font size="2">Held on certain evenings at the Magic Kingdom, and exclusive to Walt Disney World Resort hotel guests carrying multi-day tickets, this event provides guests with special "after hours" access to their favorite Magic Kingdom attractions. E-ticket parties typically take place between 10 p.m. and 1 a.m., and include some of the more popular attractions.</font></p> <p><font size="3">Pre-shows</font><font size="2"> Elaborately themed queues add a whole new dimension to the guest experience. State-of-the-art pre-shows extend the time in which guests are engaged in the story of the attraction. For instance, the Test Track (Epcot) experience and Kali River Rapids white-water adventure (Disney's Animal Kingdom) really begin in the queue, where guests learn the significance of automotive testing and the threat deforestation poses to our environment and the habitats of hundreds of animals.</font></p> <p><font size="3">Tip Boards</font><font size="2"> Located near the center of each of Walt Disney World Resort's four major theme parks, tip boards are useful tools that allow trained cast members to aid guests in getting the most out of their visit. Up-to-the-minute listings of wait times at all of the parks' attractions allow guests to best plan their day.</font></p> <p><font size="3">Laugh 911/"Streetmosphere"</font><font size="2"> Cast members recognizing increases in demand for certain attractions can alert their partners in Walt Disney World Entertainment to roll out a portable entertainment set. Often comedic in nature, live "Streetmosphere" comes to the rescue, providing another element for guest enjoyment.</font></p> <p><font size="3">Extended Hours</font><font size="2"> During peak seasons, Walt Disney World Resort extends park hours to accommodate early birds, night owls and everyone in between.</font></p> <p><font size="3">Also, this announcement appeared in the Mickey Monitor:</font><font size="2"><br> <br> Be among the first to try out Disney's Fasspass, the new time saving guest service, exclusive to the Walt Disney World resort, that eliminates the wait for your favorite attractions.  Right now, the FASTPASS is available on the most popular Disney's Animal Kingdom attractions.  But soon, the FASTPASS will be cutting line times in all four Disney Theme parks.  There, you'll recieve a complimentary FASTPASS with a designated ride time to return later and hop on board, with no further wait.  Go see. Go do. Go Play.  Then, when your time rolls around, head back to the attraction with your FASTPASS in hand.  Look in each park's guidemap for attractions offering this awesome new feature. </font></p> <p><font size="3">Additionally, this brochure is available to guests inside the resorts and parks:</font></p> <p><font size="2">Can't wait to ride your favorite rides? (Don't)</font></p> <p><font size="2">Disney's FASTPASS  Now cutting attraction wait times at Walt Disney World Theme Parks</font></p> <p><font size="2">With Disney's FASTPASS, the amazing, new guest service exclusive to Walt Disney World Theme Parks, you no longer have to wait in line for many of your favorite attractions.</font></p> <p><font size="2">Just slide your regular Park ticket through the tunstiles at participating attractions and get a complimentary FASTPASS imprinted with a designated ride time. Then, go play in the Parks. When your ride time rolls around, come back to the FASTPASS entrance and hop on board with no further wait.</font></p> <p><font size="2">Disney's FASTPASS. What you've been waiting for.</font></p> <p><font size="2">NOTES AND TIPS:</font></p> <ul> <li><font size="2">Refer to in-Park guidempas for specific participating attractions marked with this symbol: FP</font></li> <li><font size="2">You have a 1-hour window following your designed ride time to use your Disney's FASTPASS</font></li> <li><font size="2">Only one Disney's FASTPASS per guest can be issued at a time., meaning, it's not possible to acquire a Disney's FASTPASS for other attractions until your ride time has expired.</font></li> <li><font size="2">Each member of your party must be present to meet attraction height requirements and get his or her Disney's FASTPASS.</font></li> <li><font size="2">Naturally, you may stand in the regular stand-by line and wait if you wish.</font></li> </ul> <p><a name="FASTPASS18" target="top1"><font size="3"><strong>What does a FASTPASS pass look like?</strong></font></a></p> <p><font size="2">The pass is about 2" x 3",. The front bears the name of the attraction, the time frame for which it is valid, and the date and time the pass was issued. The back notes the rules conditions of the pass. Here's a diagram of a pass we have in our possession:</font></p> <p align="center"><font size="3"><strong>Front:</strong></font></p> <div align="center"><center><table border="1" cellpadding="0" cellspacing="0" width="50%"> <tr> <td width="100%"><p align="center"><strong><br> COUNTDOWN<br> to EXTINCTION</strong></p> <p align="center">Valid for Entry<br> Between</p> <p align="center"><font size="4"><strong>1:50pm</strong></font><strong><br> and<br> </strong><font size="4"><strong>2:50pm</strong></font></p> <div align="center"><center><table border="0" cellpadding="5" cellspacing="0" width="100%"> <tr> <td width="50%">10/02/99</td> <td align="right" width="50%">1:11</td> </tr> </table> </center></div></td> </tr> </table> </center></div><p align="center"><font size="3"><strong>Back:</strong></font></p> <div align="center"><center><table border="1" cellpadding="5" cellspacing="0" width="50%"> <tr> <td width="100%"><p align="left"><strong><br> </strong><font size="2">Please enter the pass entrace at the attraction between the times noted on the other side.</font></p> <p align="left"><font size="2">Operating hours of the attraction are subject to change without notice.</font></p> <p align="left"><font size="2">Attraction may close temporarily without notice.</font></p> <p align="left"><font size="2">Not valid for admission to any theme park.</font></p> <p align="left"><font size="2">Persons who do not meet the minimum height requirement of 46" may not ride the COUNTDOWN TO EXTINCTION� Attraction.</font></p> <div align="center"><center><table border="0" cellpadding="5" cellspacing="0" width="100%"> <tr> <td width="50%"><font size="1">Nontransferable</font></td> <td align="right" width="50%"><font size="1">NOT FOR SALE</font></td> </tr> </table> </center></div><p><font size="2">�Disney</font></p> </td> </tr> </table> </center></div> <div align="center"><center> <table border="0" cellpadding="0" cellspacing="0" width="100%"> <tr> <td width="100%"><p align="right"><font color="#FF8000" size="3" face="Comic Sans MS"><strong>Explore Some More</strong></font></p> </td> <td><font face="Comic Sans MS"> </font></td> </tr> <tr> <td width="100%"><p align="right"><font face="Comic Sans MS"><a href="contents.htm" target="_top"><font size="2">Search</font></a><font size="2"> the entire site</font></font></p> </td> <td width="5"><font face="Comic Sans MS"> </font></td> </tr> <tr> <td width="100%"><p align="right"><font face="Comic Sans MS"><a href="default.htm" target="_top"><font size="2">Home</font></a><font size="2"> to the top page</font></font></p> </td> <td><font face="Comic Sans MS"> </font></td> </tr> <tr> <td><p align="right"><font size="2" face="Comic Sans MS">Or jump back to the...</font></p> </td> </tr> <tr> <td width="100%"><p align="right"><font face="Comic Sans MS"><FORM> <font size="1"> <INPUT TYPE="button" VALUE="Previous Page" onClick="history.go(-1)"> </font> </FORM></font></p> </td> <td><font face="Comic Sans MS"> </font></td> </tr> </table> </center></div> <p align="right"> </p> </td> </tr> </table> </center></div> <p> </p> <p> </p> <p> </p>  <div align="left"><table border="0" cellpadding="0" cellspacing="0" width="100%" background="images/background.jpg"> <tr> <td width="100%"><div align="center"><center><table border="0" cellpadding="0" cellspacing="0"> <tr> <td height="19"></td> <td valign="bottom" width="45" height="19"><a href="partner.htm" target="top1"><img src="images/bottom1l.gif" border="0" WIDTH="45" HEIGHT="16"></a></td> <td valign="bottom" width="37" height="19"><a href="default.htm" target="_top"><img src="images/bottom2l.gif" alt="Home" border="0" WIDTH="39" HEIGHT="16"></a></td> <td valign="bottom" width="39" height="19"><a href="index.htm" target="_top"><img src="images/bottom3.gif" alt="Index" border="0" WIDTH="39" HEIGHT="16"></a></td> <td valign="bottom" width="33" height="19"><a href="help.htm" target="top1"><img src="images/bottom4.gif" alt="Help" border="0" WIDTH="33" HEIGHT="16"></a></td> <td valign="bottom" width="89" height="19"><a href="aboutbook.htm" target="_top"><img src="images/bottom5.gif" alt="About the Book" border="0" WIDTH="89" HEIGHT="16"></a></td> <td valign="bottom" width="105" height="19"><a href="order.htm" target="_top"><img src="images/bottom6.gif" alt="Order a PassPorter" border="0" WIDTH="105" HEIGHT="16"></a></td> <td valign="bottom" width="40" height="19"><img src="images/bottom7.gif" border="0" WIDTH="38" HEIGHT="16"></td> <td height="19"></td> </tr> </table> </center></div></td> </tr> <tr> <td width="100%" height="15"><p align="center"><font color="#FFE200" size="2" face="Trebuchet MS"><strong>Brought to you by authors <a href="authors.htm" target="top1">Jennifer Watson</a> and <a href="authors.htm" target="top1">Dave Marx</a></strong></font></td> </tr> <tr> <td width="100%"></td> </tr> </table> </div> </body>